Dear Labour TDs
My husband Stephen Banks attended Derek Nolan’s office on the 5th of October last in desperate need of support, I have multiple sclerosis and suffer with chronic nerve pain at the time Steve attended Mr Nolan’s office he was in desperate need after watching me suffer twenty four hours a day for over seven weeks.
What happened thereafter is explained in my blog http://wp.me/p1N9MH-aL Still Steve held out hope that Mr Nolan would assist us as my situation is ongoing and life long. Steve has not only called Mr Nolan’s office over 58 time but has requested a meeting in writing. The most degrading insult happened today when Steve for the 12th time thus far attended the constituency office here in Galway to try and arrange an appointment. There was another gentleman in front of Steve who was give an appointment with Mr Nolan for Monday at 3.15pm when it was Steves turn at the desk he was informed that they did not know when Mr Nolan would be in the office and he would call Steve to advise of when he would be available; this is the same line spun since last October! The reason Steve went to the office today was to seek some support as my medication has caused depression although once I receive my treatment and stop taking the medication the depression will pass the problem is getting the treatment in the first place ‘full details contained in the blog’ http://wp.me/p1N9MH-ai Origional letter to Dr Reilly.
I am sure the only contact I will receive from any of you will be either automated our we are looking into your case! Still I await in anticipation for your response.
Labour is in no position to be disrespecting voters at this time we are still waiting for a reply to our email sent to Colm Keaveney sent on 10th December last. We have been ignored and desrespected by the Labour party to the point a an apology is no longer acceptable as it would come without any true meaning.
On Mon, Dec 10, 2012 at 10:38 PM, Jennifer G Banks wrote:
Dear Mr Keaveney
I am writing to you in reference to your roll as chair of the Parliamentary Labour Party and the totally dis-satisfactory service I have received From Derek Nolan, below I have listed the sequence of events
5th October we met in his office to discuss my wife’s urgent need for a lidnocane infusion on the day ward in UCHG without the infusion she was having to live in unbearable nerve pain caused by her MS. Mr Nolan said he would contact the pain clinic and get back to me.
8th October I called Mr Nolans office to tell them my wife would be speaking on newstalk about the cuts in the HSE and how she was effected, I also asked if there was any news.
9th October Mr Nolans office called me to say that Jennifer would not be able to queue jump the waiting list for the pain clinic the secretary could tell I was very annoyed by her statement she quickly backtracked and said I had misunderstood.
12th October Jennifer & I went to the pain clinic to apologies to them and explain we were not trying to jump the queue. The clinic were stunned and stated they had only received a call from Nolans office about the waiting list and they most certainly never mentioned anything that could be understood as queue jumping in fact they wanted us to make as much noise as possible about the lack of resources the clinic had and the impact of the cuts.
15th October I called Mr Nolans office to be told he was busy and would call me back, he never did. During this time my wife was in a very bad way taking meds and having morphine shots her pain was intense and she was becoming very unwell from all the Oxy she was taking.
17th October I called and asked why I had not received a call his secretary said she didn’t know nor did she know when ho would next be available for a meeting. Later that day I received a call that began ‘he was disappointment with me and would find it hard to work with me due to comments my wife was making on twitter all of which were about him not returning calls! I told him how difficult life was for us with Jennifer in constant pain also how our friend have taken his own life that week; he did not react and again said he could not work with me and hung up the phone.
My daughter wrote an open letter on facebook after hearing how Derek had treated me on the phone that day, the letter went viral many times over the next few days and Mr Nolan entered into an online spat with my 15yr old daughter which did him no favors in fact he may be lucky to get elected in the future.
Since October 17th I have been regularly phoning Mr Nolans office trying to arrange a follow up appointment I have gone so far as to put my request in writing, whether he likes it or not he is my representative in the dail; both my wife & I voted for him in 2011 it is his duty to meet with his constituents. I have always been calm and polite I am far from an aggressive man; I am disgusted at the manner in which I have been treated.
I expect you as Chair of the Parliamentary Party to deal with this ridiculous situation, if a few tweets from my wife mean I am no longer to be treated as a citizen; I see little hope as one should not enter politics expecting nothing but glowing reviews.
Telephone: 091 596 006
Mobile: 087 664 1518
Author of Saving Grace